For citizens who speak and governments who listen

First Government 2.0 Conference, organized by Foundation for New Communications Dokukino and South East Europe Public Sector Communication Association and generously supported by Embassy of the United States in Bosnia and Herzegovina, will take place in Sarajevo, the capital of Bosnia and Herzegovina, on March 28 and 29. The Conference is envisioned as a pragmatic method of facilitating and strengthening the dialogue between governments, government communicators, civil society, activists and media across the region, with the purpose of recognizing the mutual benefit of a direct, two-way communication process between governments and their citizens. The main goal of the Conference is to advance the discussion on how governments should leverage their communication strategies and practices. Over two days, numerous speakers, including a varied group of distinguished regional government officials, public relations experts and activists, will share their inputs and discuss the role of digital and new media in the government-public relationship, along with what both citizens and governments can do to enhance two-way communication that leads to cooperation and joint betterment.

Another pertinent purpose of Government 2.0 is to enable civil society to showcase the best regional practices in bridging the gap between citizens and their elected representatives.


Foundation Dokukino combines digital media platforms, multimedia, and custom-made tactics to lead and serve as a catalyst for social change and community advancement in the Western Balkans. Continually choosing projects which focus on strengthening democracy, human rights and the rule of law, Dokukino provides expert communication, advertising, technology and multimedia solutions, coupled with carefully crafted ideas for maximum social good impact from two offices in Belgrade and Sarajevo.

SEECOM is an international non-for-profit professional association which seeks to bring together the most prominent and experienced public sector communicators in Southeastern Europe. In its core, SEECOM is committed to connecting and developing the society through various methods of engagement and action. Among SEECOM’s missions are professional advancement and networking, partnerships with non-governmental actors, first and foremost media and civil society organizations, promotion of citizen engagement and good governance through transparency, dialogue and free and easy access to information in public sector, advocating for higher professional standards, values and ethics of public sector communication, as well as use of innovation and new technologies.


Program Schedule
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09:30 Registration
10:00 Government 2.0: Values and Impact


  • Welcome note by Darko Soković, President, Foundation Dokukino, Bosnia and Herzegovina
  •  Welcome note by Thomas Mesa, Acting Deputy Chief of Mission, US Embassy, Bosnia and Herzegovina
  • Welcome note by Krunoslav Vidić, Chairman, SEECOM, Croatia 


  • Vuk Vujnović, Secretary General, SEECOM
10:30 Press Relation & Coffee Break
11:00 Government 2.0 – Principles

Key Note:

  • Jasna Jelisić, International Expert for Foreign Affairs and Public Diplomacy, Bosnia and Herzegovina

​Governments that have decided to open themselves to the general public today achieve this goal​ through a multitude of channels which enable two-way communication. Methods through which citizens’ voice can be heard are plenty, with social networks and new technologies functioning as the springs propelling the practice of dialogue and listening to the needs of the citizens. We will discuss the channels governments use to achieve efficient communication with the constituency, the manner in which dialogue with the citizens manifests itself in practice, and the ways communication is implemented toward advancement of the society as a whole, with an emphasis on existing methods employed in the region.

11:30 Government 2.0 – Principles


  • Opening remarks/Moderator: Vuk Vujnović, Secretary General, South East Europe Public Sector Communication Association (SEECOM), Montenegro
  • Government 2.0 in Croatia: Marko Božac, ‎Associate, Online Communication Department, Government of the Republic of Croatia, Croatia 
  • Digital Diplomacy of Kosovo: Arianit Bytyçi, Director of the Public Communication Office, Prime Minister’s Office, Government of Kosovo* 
  • Government communications in a historic step: Republic of Moldova between challenges and achievements: Aliona Sloninov, Head of Government Communications Office, Government of Moldova 
  • Netherlands Government 2.0 Practices, Mak Kapetanović, Communications and Political Officer, Embassy of the Kingdom of the Netherlands, Bosnia and Herzegovina 
12:30 Coffee Break
Speaker Lineup
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Miloš Milošević

CEO & Creative Director, Fleka, Montenegro

Miloš Milošević, CEO & Creative Director of interactive design studio Fleka. UWC ...
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Aleksandar Trifunović

Editor-in-Chief, BUKA, Bosnia and Herzegovina

Aleksandar Trifunović is a media and civil activist from Banja Luka, Bosnia and ...
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Igor Kolundžija

Activist, Oštra nula, Bosnia and Herzegovina

Igor Kolundžija, born on 1985 in Banja Luka, is an activist from Oštra Nula. He is ...
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Maja Branković

Project Coordinator, Transparency International, Bosnia and Herzegovina

Advocacy Coordinator and associate in ALAC Project in Transparency International Bosnia ...
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Jan Zlatan Kulenović

Executive Director, Youth Information Agency BIH (OIABIH), Bosnia and Herzegovina

Jan Zlatan Kulenović is the Executive Director of the Youth Information Agency in ...
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Dalio Sijah

Editor – Info Portals, CSO Why Not?, Bosnia and Herzegovina

Dalio Sijah is the editor for UG “Zašto ne” info portals. He attended the Faculty of ...
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Boris Brkan

Founder and Project Manager, CSO Why Not’?, Bosnia and Herzegovina

Boris Brkan graduated at the Faculty of Electrical Engineering, Department of Accounting ...
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